Privacy Policy

What these terms cover

Below is our privacy policy for use of the move-engine service and in particular the online valuation tools. We respect your privacy and want you to enjoy our service. If you choose to carry out an online valuation we believe that we have a legitimate interest in processing the personal data which you have supplied, to enable us to give you an estimated online valuation.

By requesting this information you understand that you will be contacted by us to discuss your enquiry.

These are the general Terms and Conditions on which we supply an online instant automated property valuation service via our website (“Service). Please read them carefully. Your use of the ” Service” will be subject to these Terms and Conditions. If you have any questions or comments with regard to these Terms and Conditions please contact us either by email or phone via the contact details supplied on our website.

We may change these Terms and Conditions from time to time. You should read the Terms and Conditions each time you use our Site and Service, ensuring you are aware of the most current changes made to them.

Who we are

Our website address is: https://move-engine.com.

move-engine is a brand from our parent company Propology Digital LTD.

We are a UK registered company:

Propology Digitial LTD (Company number 10747956)

Our registered address is
Raedan 7 Henrietta Street, London, England, WC2E 8PS

For any questions please email:
hello@move-engine.com

What personal data we collect and why we collect it

We collect your name and email so that we can contact you with your valuation. We use your phone number if we have a query regarding your valuation. We collect the property details so that we can carry out your online valuation. We collect additional information on your circumstances so that we can offer you the correct support moving forwards and for our own legitimate interests to report on our business and grow our services. We collect your ip-address so that we can verify this is a genuine valuation request.

If you join the full move-engine service you may be required to give additional details regarding your property and situation so that we can help you understand things like move costs and activity in your local area.

Cookies

We use a range of cookies as outlined below. These include:

Essential cookies: Required to power the website and functionality to provide you with this service
Analytics cookies: These track the activity of users on our site so that we can improve the user experience for everyone
Advertising cookies: We use a range of advertising cookies including Facebook pixels so that we can determine the effectiveness of our advertising and if your settings allow show you adverts with related content.

By requesting an online valuation you agree for us to track Facebook and Google Analytics conversion events so that we can better improve our advertising performance.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

Depending on what elements of the service you use we may need to use third parties to provide you with that service.

For example, the online valuation data is provided by pro-val.co.uk and sharing with them is required to get the online valuation. They are not entitled to use your data but they will store it for the purpose of providing the valuation.

If you join our mailing list we will share your data with our mailing list software including mailchimp.com and activecampaign.com. Note although these services are in the US, we have ensured your data is protected under the privacy shield framework.

If you join the full move-engine service, you can choose to share your information with third parties if you wish, for example, estate agents or financial advisors but you will be in control of this.

How long we retain your data

If you request a valuation the valuation data is kept indefinitely. This is so we can report on our business. If you choose to leave or unsubscribe from the service we will anonymise this data and add you to an exclude list so that you are not contacted again.

For users that register for the full move-engine service, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on with move-engine or have requested an online valuation, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

To request a change to your personal data please see the links provided in any of our emails. Alternately, you can email hello@move-engine.com with your request.

Additional information

Import Information Regarding Online Valuations

Important liability statement

Whilst we will do our best (that is to use reasonable care and skill) in providing the property valuations, the property valuations provided on this Site are estimates only and you must only use them on that basis and only for personal (non-business) use. The Service works on the basis of analysing property prices for equivalent properties in the area. The equivalent properties may differ in a number of ways which are not taken into account, such as standard of construction and general condition or to a specific location. Also, the valuations are by their nature subjective and based on market forces at the time (and markets can change for various reasons).

The valuations are not provided to be relied on for property sale, purchase, mortgage or related purposes. We therefore strongly recommend that you seek a professional valuation from a suitably qualified surveyor or other suitably qualified professional before making any decision whether to buy, sell, let or rent a property, and that you seek advice from a suitably qualified estate agent before determining the market sale price of any property you wish to sell..

The valuations are provided for your use only and you may not encourage or allow any other person to rely on them. We shall not be liable for any losses you or anyone else suffers as a result of relying on the valuations. This includes not being liable for any loss of profit, loss of bargain, loss of capital through over-payment or under-sale or for any indirect, special or consequential loss. We cannot and do not guarantee that the Service will be constantly available or error-free. Also, our liability to you is limited to £100.

WE DO NOT EXCLUDE OR LIMIT OUR LIABILITY FOR ANYTHING WE ARE NOT ALLOWED TO AND YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED BY ANY OF THESE TERMS AND CONDITIONS.